![]() ![]() Upon opening the package I realized it was empty without my vest and it only had packing paper. Per the tracking information my package got left in front of the house without a signature required. Hello, I have ordered a Canada Goose vest from the website Revolve Order #*********. Our team will be sure to provide any information for them to conduct their investigation! Thank you again for your time, and I hope that you have a wonderful day. If you are not comfortable with signing that, I do kindly recommend reaching out to AfterPay to dispute the charge. If you would like to go forward with this refund please do kindly reach out to us directly with that signed affidavit and I would be happy to issue that refund right away. While I know that this is not an ideal situation, and is frustrating we do have to make sure that we are following our policies and procedures here. At this time we are happy to go ahead and get you taken care of for this order, but in order to do so we do need to have that affidavit reviewed and signed. For this reason, and that this is the second claim on your account for an order with missing items, we did have to go ahead and send the affidavit to be signed. I did take a closer look into this and was able to confirm that the three items in you order 196128957 were shipped out by our warehouse team. I am so sorry to hear that your experience has not been positive thus far! I can understand completely how frustrating it is that your order was missing the jeans at the time of delivery. My name is ****** and I am one of the supervisors with REVOLVE, and I wanted to be sure to address you concerns that you have provided the Better Business Bureau. Refunds and exchanges are usually initiated immediately.įedEx will then aggregate box-free items from multiple merchants into a single shipment, which reduces the cost for retailers and eliminates a lot of boxes and cardboard.Thank you so much for providing your feedback regarding your most recent experience with REVOLVE. They then bring the items and the QR code to a FedEx Office store to complete the return, which Sobie says takes less than a minute. ![]() Shoppers start returns on the retailers’ websites or at and will then receive a QR code. Happy Returns also has 500-plus existing locations in the network that process the returns, including in stores, malls, campus bookstores and office buildings. Here's how to pre-order for your holiday meal Thanksgiving 2020: Popeyes Cajun turkeys are coming back. Walmart Black Friday 2020: Holiday shopping expands to three events with more doorbusters online "You don't need to print a shipping label or box items up." “There’s a lot of hassle for returns that this eliminates,” David Sobie, co-founder and CEO of Happy Returns, said in an interview with USA TODAY. Los Angeles-based logistics company Happy Returns is growing its network of "Return Bars" by more than 76% thanks to a new collaboration with FedEx.īy the end of October, shoppers will be able to bring their online returns to more than 2,000 FedEx Office stores nationwide, which includes more than 340 Walmart stores that have FedEx Office locations inside. It'll soon be easier to return purchases from select online retailers, including Everlane, Dressbarn, Rothy's and Revolve. Watch Video: Santa Claus is coming to town but it might look different this year
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